THURSDAY 27 NOVEMBER

GM for Government David Wilde get us started.

Transforming Public Service Delivery: AI, Automation & Trust in the Modern Civil Service

Exploring how the Civil Service can harness the next generation of digital technologies to deliver faster, more reliable, and more citizen-centric public services — while preserving trust, accountability and security.

Transforming the Civil Service: better and faster delivery for citizens

Janet Hughes, Director General for Civil Service Reform & Efficiency, Cabinet Office

In this keynote, Janet Hughes will lay out the imperative and opportunities for a renewed Civil Service - one that's leaner, more responsive, and better aligned to citizen needs. The focus is not just on doing more, but doing what matters more - through clarity of purpose, stronger delivery disciplines, and a mindset of continuous improvement.

Great expectations: strengthening public trust in digital government

Christine Bellamy, Chief Product Officer, UK Government

Leading the digital divide

Richard Baines, Deputy Director for Digital Delivery

The first of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

Have a cuppa and chat with your fellow attendees.

Andrew Western MP, Minister for Transformation, Department for Work and Pensions

The second of the day's three 1-hour Discussion Table sessions where government delegates break up into small groups for candid, closed-door conversations across their choice of themed Discussion Table topics.

The Digital Evolution of NHS West Yorkshire ICB

Shaukat Ali Khan, Executive Director and Chief Digital Information Officer, NHS West Yorkshire Integrated Care Board

Martha Bennett
VP, Principal Analyst

Introducing New Technologies: Best Practices And Pitfalls To Avoid

What public sector leaders should focus on to maximise the chances of successful technology innovation.

Our third and final 1-hour Discussion Table session where government delegates break up into small groups for candid, private conversations across their choice of themed Discussion Table topics.

Sit down lunch with your fellow attendees. Vegetarian/vegan options available.

Driving the Train while building the track

John Kelly, Director of Data, Infected Blood Compensation Authority

Practical insights from the Infected Blood Compensation Authority on building a data strategy from a blank canvas.

Delivering Major Digital and Data Programmes in Government

Chris Chambers,  Programme Director, National Data Library

Have a cuppa and chat with your fellow attendees.

Reimagining Public Services: From Operational Efficiency to Citizen Impact

Including insights from:

• Lee Dunn, Head of Profession for Digital & Data, Scottish Government
• David Swainston, Finance Director of CDIO Directorate, HMRC
• Ruqaiya Isa,  Deputy Director of Assurance & Partnerships, Department for Education

Future proofing the tax system: principles behind our Transformation Roadmap

James Mitton, Director General, Enterprise Transformation, HMRC

Data, AI and the Future of Government Delivery

Including insights from:

• Shaukat Ali Khan, Executive Director and Chief Digital Information Officer, NHS West Yorkshire Integrated Care Board

• Simon Price, Director of Insight, AI & Innovation, HMRC

• Nisha de Silva, Programme Director of BOLD (Better Outcomes through Linked Data), Ministry of Justice
• Tiffany St James, Chief AI Officer, Liverpool City Region

Join us for a drink or two to network with your colleagues from across the public sector, and get to know our invited guest speakers and discussion co-hosts better.

We look forward to welcoming you to next year's Government Transformation Summit (25 June 2026).